Frequently Asked Questions

Frequently Asked Questions – QA

What are your hours of operation?
Our operators support you every weekday from 08.00 til 22.00.
On Saturdays and Sundays from 09.00 till 17.00.
24/7 support is available per request.

Why should I choose ESLIMOS?
ESLIMOS is a team of young and highly motivated professionals who use latest technology along with great experience and confidence.

Do you offer multilingual service?
ESLIMOS offers multilingual service mainly in English, French, German and Spanish.

What if I don’t have an office but I don’t want my callers to know?
It is possible to arrange for we can forward the callers to our central office.

How is your staff trained and quality controlled?
After the candidates pass the strict competition trial they are trained and instructed closely by senior instructors. The management practise daily monitoring and quality control.

How do you handle emergency calls?
Emergency calls are handled by close attention and the team deals with flexibility and ability to react quickly and accordingly.

Do I have to sign a long-term contract?
The cooperation is based on mutual interest and no unfavorable conditions would be applied. The length of cooperation would be negotiated between two sides.

What other services do you offer?
We offer stuff, technology and marketing support according to all needs. We also monitor the market and its tendencies acquiring all necessary skills and possibilities to fulfil the expectations.

Do you offer a free trial?
A free trial option is possible and would be negotiated through the agreement.

Is my company information and client list kept confidential?
Company information, client list and all the data are stored and protected as confidential data.

What Livery software programs do you work with?
We use Limo Anywhere software program.

Are you offering some special service to our clients if they search for?
A client of ours is a happy client only is our motto so all the special service requests that are within our competence and capacity would be offered.

CONTACT US

CONTACT US

Chris Newman
Sales manager

JOIN US


EMAIL US

info@eslimos.com